Privacy policy

Last updated: 📅May 8, 2026

This Privacy Policy explains how Dubai Drip Art (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit dubaidripart.ae or use our related services (the “Services”). By using the Services, you agree to this Policy.

1) Who we are

Controller: Dubai Drip Art
Address: 🇦🇪 Dubai, United Arab Emirates
Email: hellodubaidrip@gmail.com

2) Changes

We may update this Policy from time to time. If we make material changes, we’ll update the “Last updated” date and, where required, notify you.

3) What we collect

a) Information you provide

• Contact: name, email, phone, addresses
• Orders: items purchased, payment confirmation (our processors handle full card data), shipping info
• Account: login email, password
• Support: messages and any files you send us

b) Information collected automatically (“Usage Data”)

When you browse the Site we collect: device/browser type, IP address, time zone, pages viewed, referring pages, and interactions. We use cookies, pixels, and similar tech to do this.

c) From third parties

• Shopify (store platform & hosting)
• Payment processors (card/bank info, fraud checks)
• Analytics & ads partners (e.g., Google Analytics/Ads, Meta)
• Fulfilment/shipping providers

4) How we use the information

• Provide the Services: process orders & payments, ship items, handle returns, operate your account (legal basis: contract)
• Customer support & service improvement (legal basis: legitimate interests)
• Marketing & personalisation: emails, onsite/offsite ads, recommendations (legal basis: consent where required; otherwise legitimate interests)
• Security & fraud prevention (legal basis: legitimate interests; in some cases legal obligation)
• Legal compliance: tax, accounting, regulatory requests (legal basis: legal obligation)

5) Cookies & similar tech

We use cookies to run the store, remember preferences, analyse traffic, and personalise ads. Shopify’s cookie info: https://www.shopify.com/legal/cookies.

Your choices: you can block cookies in your browser; some features may not work. Where required, we present a cookie banner to capture consent for analytics/ads cookies.

6) Analytics & advertising

We use Google Analytics and advertising platforms (e.g., Google Ads, Meta) to understand performance and show relevant ads. These tools may set cookies or read device identifiers. Opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. In regions that require consent, we only run these after you opt in via our banner.

7) How we share information

• Vendors/Processors: Shopify, payment gateways, fraud tools, email/SMS providers, fulfilment/shipping partners, analytics/ads providers
• Affiliates/Professional advisors as needed
• Authorities when legally required
• Business transfers (e.g., merger/sale)

We don’t sell personal information. We don’t use or disclose sensitive personal information for inferring characteristics.

8) International transfers

We may process data outside your country (e.g., EU/UK data processed in the UAE/US). Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

9) Retention

We keep data only as long as necessary—for example:

• Orders & invoicing: kept per tax/accounting laws
• Accounts & support: kept while your account is active or as needed to resolve issues
• Marketing data: until you unsubscribe or request deletion

10) Your rights

Depending on your location, you may have rights to access, delete, correct, restrict, port, or object to processing, and withdraw consent where relied upon. To exercise rights, email hellodubaidrip@gmail.com. We may verify your identity before responding.

11) Children

Our Services are not intended for children. We do not knowingly collect data from minors. If you believe a child has provided data, contact us to delete it.

12) Security

We use reasonable technical and organizational measures to protect your information. No method is 100% secure.

13) Contact

Questions or requests? Email hellodubaidrip@gmail.com.